Privacy Policy | Terms & Conditions

Last Updated 1 September 2022
PLEASE READ THIS STATEMENT CAREFULLY TO UNDERSTAND HOW ASCEND PHYSIO COLLECTS, USES AND STORES YOUR PERSONAL DATA.
The following policy applies to subscribers of our services:

To register for our services you will have to provide us with personally identifiable information to enable us to provide you with our services. The information you provide will be entered into our database.

If you register as a subscriber, we do not make your personally identifiable information available to anyone unless required by law to do so.

Information Collected from E-mail:

When you send us personally-identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, the information you submit may be viewed by various people within Ascend Physio. Once received, the information to your email is protected in accordance with the law, (e.g. the Privacy Act and the Freedom of Information Act).

Privacy Policy for All Visitors

This is information Collected and Stored Automatically:

When you visit our web site to read web/HTML pages or download information, we automatically collect and store the following non-identifying information:

  • The Internet protocol (IP) address from which you access our website. An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web.

  • The type of browsers, such as Internet Explorer or Mozilla, and operating systems, such as Windows Vista or MacOs, used to access our site.

  • The date and time our site is accessed, for the purpose of traffic and statistical monitoring.

  • The pages visited, for the purpose of improving the usefulness of our website by providing helpful links and removing pages that are not read.

  • This information does not identify you personally. We maintain the above information in system logs. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. We do not track or record information about identifiable individuals and their visits.

Security, Intrusion, and Detection:

For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs and hardware devices to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Who we are

Our website address is: https://www.ascendphysio.co.za

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location

data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

NO one, we simply use the information provided by you for online purchases and account information. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Company Physical Address:

Saxony Ilala Medical Centre
2 Ilala Drive La Lucia Ridge
Durban, 4051

Tel: +27 79 510 2177
E-mail: reception@ascendphysio.co.za